Privacy Policy

Updated as of: August 2025

Rodriguez Lucio Law Group, PLLC (“we,” “our,” “us,” or the “Firm”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information in connection with our websites, services, and communications (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing and using our Services, you agree to the terms of this Policy. If you do not agree, please discontinue use of our Services.

Table of Contents

  1. Scope
  2. Personal Information We Collect
  3. How We Use Personal Information
  4. How We Disclose Personal Information
  5. Your Privacy Rights and Choices
  6. Security Practices
  7. Retention of Personal Information
  8. Cross-Border Information Transfers
  9. Children’s Privacy
  10. Links to Other Websites and Services
  11. Changes to This Privacy Policy
  12. How to Contact Us
  13. Information for California Residents – California Notice at Collection

1. Scope

This Policy applies to all users of our Services, including:

  • Clients and prospective clients who provide personal information to us when inquiring about or receiving legal services.
  • End users who interact with us through payment processing software, forms, or communications.

This Policy does not apply to third-party websites, services, or entities not owned or operated by Rodriguez Lucio Law Group, PLLC.

2. Personal Information We Collect

The types of personal information we collect depend on how you interact with us and our Services. Categories of information may include:

  • Identifiers: name, address, phone number, email address, online identifiers, IP address, account credentials, professional affiliations.
  • Payment Information: billing data, credit/debit card or bank account details, and other payment-related information.
  • Verification Information: government-issued IDs, date of birth, social security number, or other documents required to verify identity or comply with “know your client” requirements.
  • Client Records: information you provide when contacting us, engaging legal services, submitting forms, or participating in Firm-sponsored programs.
  • Commercial Information: details of services you have purchased, requested, or considered.
  • Device/Internet Activity: browsing behavior, device identifiers, cookies, geolocation, and related data collected automatically.
  • Audio, Electronic, or Visual Information: communications through our customer service channels, emails, or chat features (which may be recorded or logged).
  • Inferences: information derived from other data to understand your preferences and improve Services.
  • Sensitive Personal Information: such as government ID numbers, financial account details, or health-related information if required for legal representation.

We may also collect information from third-party sources (such as payment processors, analytics providers, or publicly available sources) and combine it with information you provide.

3. How We Use Personal Information

  • Provide, manage, and operate our Services.
  • Verify your identity and comply with legal and regulatory requirements.
  • Process payments and manage billing.
  • Communicate with you about your matters, updates, or inquiries.
  • Improve and personalize our Services, including through analytics.
  • Protect against fraud, misuse, or security threats.
  • Enforce our agreements and comply with court orders, subpoenas, or applicable laws.
  • Conduct research, training, and quality assurance.
  • Send you information about Firm updates, services, or events (you may opt-out at any time).

4. How We Disclose Personal Information

  • Service Providers: including payment processors, IT providers, and professional consultants who perform functions on our behalf.
  • Corporate Affiliates or Successors: in connection with a merger, reorganization, or sale of assets.
  • Professional Advisors: such as auditors, attorneys, or insurers, as necessary.
  • Regulatory or Legal Authorities: when required by law, subpoena, or government request.
  • Parties You Authorize: when you instruct us to share your information.
  • Third-Party Technology Providers: including verification and fraud prevention services such as Google reCAPTCHA.

We do not sell your personal information in exchange for money.

5. Your Privacy Rights and Choices

Depending on your state of residence, you may have the following rights:

  • Access – to know what personal information we collect and how it is used.
  • Correction – to update or correct inaccurate information.
  • Deletion – to request deletion of certain personal information.
  • Portability – to request a copy of your information in a usable format.
  • Opt-Out – of targeted advertising, certain sharing, or sale of personal information.
  • Withdraw Consent – where processing is based on consent.
  • Non-Discrimination – you will not be treated differently for exercising your privacy rights.

You can exercise these rights by contacting us using the details in Section 12 below. You also have choices about cookies, marketing communications, and browser/device privacy settings.

6. Security Practices

We implement reasonable physical, technical, and administrative safeguards to protect your information. These include encryption, secure servers, access restrictions, and monitoring for unauthorized activity. However, no method of data transmission over the Internet can be guaranteed as 100% secure. Any information you transmit is at your own risk.

7. Retention of Personal Information

We retain personal information only as long as necessary for the purposes described in this Policy, including to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Cross-Border Information Transfers

Your information may be stored or processed outside your home jurisdiction, including in the United States. We take measures to ensure that transfers comply with applicable laws.

9. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect information from them. If we discover that we have collected such information without parental consent, we will delete it.

Our Services may contain links to third-party websites or services. We are not responsible for their practices, and this Policy does not apply to them. Please review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted on our website with an updated “last revised” date. Continued use of our Services after changes take effect constitutes acceptance.

12. How to Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

Rodriguez Lucio Law Group, PLLC
905 W. Price Road
Brownsville, Texas 78520
Email: info@RodriguezLucioLaw.com
Phone: 956-504-7141

13. Information for California Residents – California Notice at Collection

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Categories of Personal Information: As outlined in Section 2 above.
  • Sources of Information: Directly from you, from your devices, from our service providers, and from public or professional sources.
  • Use of Information: As outlined in Section 3 above.
  • Disclosures: As outlined in Section 4 above.
  • Rights: You may request access, deletion, correction, portability, and opt-out of sale/sharing. You may also designate an authorized agent to act on your behalf.
  • Non-Discrimination: We will not deny services, charge different rates, or provide a different level of service if you exercise your rights.

For more information or to exercise your California rights, please contact us using the information in Section 12.